Frequently Asked Questions
What does "Any Size, Installed" mean?
The term "Any Size" refers to any size replacement double
hung window our manufacturer will construct. Currently this is a minimum
width and height of 15" X 26" and a maximum of 48" X 78". "Installed"
refers to the removal of a basic double-hung wooden window and
installing your new Window World double hung replacement window, using
your existing wooden stops.
Who manufactures replacement windows for Window World?
The windows are manufactured by Associated Materials
Incorporated (AMI). AMI was founded in 1947 and is one of the largest
replacement window manufacturers in the world.
Where are the replacement windows manufactured?
The Associated Materials facility is located in Akron, Ohio.
What types of Payment Methods & Financing do you offer?
We accept all major credit cards, checks, and cash.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from
the inside. In some situations it may be necessary to install from the
outside.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. A
standard install will take only one day. Our installers install one
window and at a time and are trained to do what they can minimize
heating/cooling loss. The energy savings from the new windows will
recover any additional costs incurred within a few days.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window
treatments. Security sensors should also be removed and turned off by
your security company. Please provide our installation expert with a
clear path to the window(s) being replaced by moving anything that may
be in the way. It is also advisable to remove all wall decorations from
the walls close to the windows as they may fall during removal or
installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Your replacement windows will be installed within 4-8 weeks
from the date that the final measurements are taken. The type of
replacement window being installed and type being removed help determine
the amount of time needed to install your replacement windows. On
average each window takes about 30 minutes. Trim work and cleanup will
require additional time to complete. An average job will take a single
day.
What type of warranty is available for my windows?
All of our Window World replacement windows come with a
limited lifetime warranty. However a double lifetime "transferable",
lifetime glass breakage, lifetime seal failure, and installation
warranties are available. Contact us for more details.
What happens to my old windows?
After installing your new replacement windows we remove
every bit of debris from your property and dispose of it properly. If
you wish to keep your old windows, glass or storm windows, please notify
the installer as soon as he arrives for your installation.
What do I do if there is a problem with the windows?
In the rare occasion that you do have a problem with your
Window World replacement windows, we recommend that you visit our "Warranty"
page. Most of the issues encountered by our customers are easily
corrected and don’t necessarily mean that there is a problem with your
window. This website contains a number of easy tutorials to aid you in
correcting most of these issues. Please take a moment to read this
information as some of it may be valuable for the care of your new
replacement windows.
If after trying the repair guides your issue is still not
resolved, this website will guide you to complete specific forms which
will aid us in getting the parts you need. Finally, you can of course
email us or contact us via phone.